How does Amazon Virtual Assistant can help a Amazon Seller?
What of virtual assistant?
A virtual assistant is an independent person who works for a company from a remote location. A virtual assistant is someone who performs different tasks from outside the client’s office. He may be a Photoshop expert, excellent in copy writing, translating text from your listing to another language/marketplace, etc and many other skills which can be proved beneficial for any business.
So, any person who works remotely for a business from a remote location is a virtual assistant. Virtual assistants are also called freelancers.
What is an Amazon Virtual Assistant?
An Amazon Virtual Assistant (VA) is a person who provides your Amazon business with support from a remote location.
An Amazon virtual assistant comes with many skills that can perform many tasks to help you to grow your Amazon business. Someone you can pay on a per job basis or hourly rate. Someone to help with tasks that take up too much time or hold you back from having a productive day.
Why should an Amazon Seller get an Amazon Virtual Assistant?
An Amazon virtual assistant is one who’s an expert in handling the various tasks involved in running an Amazon business. Online selling businesses these days are inclined towards hiring experienced Amazon online assistants to get help with managing their activities, smoothly and efficiently. You can hand over all of this work to a reliable and experienced Amazon Virtual Assistant that will do it all quickly and efficiently, so you don’t have to. This means you can spend your time doing all the things to develop and improve your operation in a way that simply wasn’t possible before. An Amazon virtual Assistant can help you at filling orders, creating web pages, posting articles, doing social media, etc.
Below are the main reasons why you should need a Virtual Assistant (VA):
Virtual Assistant (VA) offers an independent service to your business as and when necessary. You have to pay for what you want and when you want. This is a highly cost effective option for your business.
Customer Service Specialist:
A Virtual Assistant (VA) is an expert in customer services which he provides; An VA creates a message template which can be easily used to satisfy your customer. When you list a product for sale, customer asks questions about the product and a VA can easily answer that questions. Professionally answered the questions can help you to generate new sales.
When you complete an order on Amazon a VA send a message to customer for positive feedback which shows your product quality for the others who comes on your product listings. Few customers send you negative feedback when they do not satisfy with your product quality or any other issue, the VA tries hard to remove the negative feedback and satisfy that customer by his professional skills, otherwise the negative feedback defects your accounts very badly and your account can also be deactivated.
Sometimes, customer changes his mind or the customer doesn’t like the quality of the product and he/she wants to cancel the order and asks for a refund, at that time a VA tries to console him/her, otherwise refund him without any negative feedback.
You need a VA who is expert in writing a truly original copy that matches the language of your brand and can empathize with your target market. Some of the tasks of a content writer include:
1-Writing Content for Amazon Product Listings:
You need a VA who has notable experience in content writing and has basic SEO knowledge. Writing a listing involves sub processes such as: keyword research wherein search volumes, BSR ranks, and number of reviews are researched and listed; researching negative review reasons; and identifying the product’s features and benefits.
2- Product Creation:
If you are planning to create an online course or eBook, you need a content writer to produce excellent content for you.
3- Email Marketing Messages:
A content writer should be creative enough to think of the best subject lines for email marketing messages to engage your subscribers. Creative subject lines increase email click through rates. Moreover, the content of the email has to be concise and should encourage an action from the recipients.
Amazon listing optimization is the process of upgrading product pages to improve their search visibility, click-through rate (CTR) and conversion rate (CR) and finally generate more sales. This process includes: keyword discovery, optimizing listing text and image content and increasing number of reviews. And all these done can easily by a VA.
Graphic Design/Images/3D Product Renders:
Another key aspect of your Amazon web store is the pictures that exhibit your product. It’s a recognized fact that in most cases, the more photos you’ve for your product, the best performing it is. This indicates you can’t just take a photo of your product with your mobile phone and desire for the best. This indicates outsourcing to a virtual assistant that can frame your product in the best quality.
Amazon Inventory Management:
As a new Amazon seller, it’s crucial to understand the best practices for Amazon inventory management. The trouble is, this skill primarily comes with experience and requires mastering a lot of moving parts. And when compared to crafting a listing and showing off your product with stunning Amazon photography, inventory management isn’t the most exciting task on your to-do list. But if you don’t get it right, it’s going to impact your business from top to bottom.
The Order Process:
When a buyer adds your product to their shopping basket and checks out, Amazon processes their order following these steps: Amazon places the order in Pending status. The quantity available for the listing is subtracted from your quantity in Manage Inventory.
Manage Social Media Presence:
In case you get a virtual Assistant who’s skilled with handling social media, you can have them assisting you with posting, responding to messages or feedback, or even setting together paid advertising and marketing campaigns. You can as well have your Amazon virtual Assistant capturing your results on social media, preparing reports and generally assisting you to stay on top of what’s working and what isn’t.
When should an Amazon Seller get an Amazon Virtual Assistant?
Below are the few situations to consider when to get a Virtual Assistant for your Amazon FBA business:
Lack of time:
When you start working on Amazon you are new seller and sometimes people also do their other jobs with Amazon selling so they can’t give their complete time to Amazon. So they hire a Virtual Assistant and they can carry out their daily routine life with their business on Amazon.
Too much Time on Repetitive tasks:
When you done too many repetitive tasks like you dispatch your Amazon orders, or you do listings and reply all messages, etc. you don’t have more time to grow up your product. So in that case you can hire a Virtual Assistant who can perform all these tasks and you have much more time to grow up your business.
Lack of Skills:
When you have a good product to sell but you don’t have skills to how to grow up your product in Amazon Market? You need a Virtual Assistant who done all these works with his skills and generate sales for you.
From Where to find Amazon Virtual Assistants?
To hire a virtual Assistant, you should follow the following steps:
01-What tasks you want them to do?
The first most important thing while looking for a Virtual Assistant you should know why you should hire them? What tasks in your mind which you want them to do? This will help you a lot in finding a professional VA for your business.
02-You can hire from all over the World:
As Amazon is a platform from where you can sell online. So you don’t need to worry to find a VA from your specific area. You can hire a VA from all over the world who has good skills, who can run your business and grow up your business in online market.
Platform from where you can find professional Amazon Virtual Assistants for your business.